IT support at your fingertips

Whether it's an IT emergency, or routine maintenance our technicians are here to make your life easier.

IT support & service agreements to suit you

Owness Solutions offers a range of IT support agreements such as our adhoc pay-as-you-go package, our office package, our scheduled onsite visit package, or our emergency call out package.

Where applicable, all IT support agreements are available for business and educational users alike.  We feel by offering a variety of IT support agreements we can ensure that all customers receive the correct level of support with an ethos that one size does not fit all.

Our IT support services

Data backup and restore

Whether it’s a single file or folder we have the know-how to help you restore your data. In most cases your data can be restored with minimal disruptions allowing you to carry on with your day!

Disaster recovery and business continuity

Disaster recovery can be a major concern for business owners. With the correct measures in place you can have peace of mind that in the event of a hardware failure, your data can be fully restored.

Onsite support / remote support

We can offer remote and onsite support to allow you to carry on with your day If your hardware is preventing remote access to your premises we would have to offer you an onsite support visit, however, in most cases a remote session is all that is needed to get you up and running again.

Dedicated DBS checked support officer

All of our staff, whether it’s a field engineer or a back office technician, have advanced DBS checks on a regular basis so that you have peace of mind when using Owness Solutions as your preferred IT Support provider.

Office 365 support

Office 365 has made accessing your emails more accessible, whether it’s on your smartphone, laptop or tablet We can help you with domain registration, email migration and advanced configuration to stop unwanted emails! We can advise on how to block spam and phishing emails at the source.

IT Health checks

From time to time all computers need a IT health check to bring them back to their former glory. Whether it’s a memory upgrade or a new hard drive we can improve your system so that it operates much reliably and faster. As windows 7 is no longer supported we can assist in the migration to Windows 10!

Need urgent IT support?

Call our IT technicians on
01270 765 057 for emergency IT support.

Testimonials

"Just like to say that I was very pleased with the service you provided when you sorted out my computer and gave me the relevant documents I needed. Also, I know you will always be just a phone call away if ever my computer breaks down again. Thanks again."
G Pickerill
GP Poperty Services

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